One Day Program

Masterclass Agenda

8:30am to 4:30pm. The opening briefing and Module 4 are tailored to each state; everything else is the same in every city.

The masterclass runs the same core program in every city. Two sessions are tailored to your state's laws and enforcement regime, the opening enforcement briefing and Module 4, and the case study is worked through in your state's legal setting. Select your city to see its agenda.

8:30 AM

Registration and welcome coffee

9:00 AM

Setting the Scene: The 2026–27 Enforcement LandscapeTailored to Sydney

  • What s.26A means now that the NSW Codes of Practice are enforceable from 1 July 2026
  • SafeWork NSW's expanded psychosocial inspectorate, proactive audits and on-the-spot notices
  • Priority sectors: health, public administration, financial and professional services, first responders
9:45 AM

Module 1: Psychosocial Hazard Mapping and Job Redesign

  • The common psychosocial hazards and how to risk-assess them
  • Applying the hierarchy of controls above training and EAP
  • Evidencing your controls for an inspector
11:00 AM

Morning tea

11:15 AM

Module 2: Managing Ill and Injured Employees

  • Directing independent medical examinations and fitness-for-duty assessments
  • Inherent requirements versus preferences
  • Handling a non-cooperative or advocacy-style treating doctor
  • Where medical capacity terminations go wrong
12:35 PM

Networking lunch

1:20 PM

Module 3: Performance vs Psychological Claims — the Legal Shield

  • Managing performance when a stress claim lands mid-review
  • Reasonable management action and the s.11A defence
  • The general protections and adverse action trap
2:40 PM

Afternoon tea

2:55 PM

Module 4: NSW Legal and Enforcement FocusTailored to Sydney

  • s.26A enforceable Code duties and how to evidence compliance
  • Workers compensation reforms and Whole Person Impairment thresholds for psychological injury
  • The s.11A reasonable-action defence under the NSW Workers Compensation Act 1987
3:50 PM

Integrated Case Study and Role-Play

  • A worker on a performance plan lodges a stress claim, worked through in your state's legal setting
4:25 PM

Close and take-home toolkit walkthrough

4:30 PM

Masterclass concludes

Take-Home Toolkits

Five editable toolkits, included with every registration

Each toolkit is walked through on the day and supplied in an editable format so you can put it to work the next morning.

1

Psychosocial Hazard Register

Identify and risk-score your psychosocial hazards. The document an inspector asks for first.

2

Work Redesign Control Plan

Evidence that you controlled hazards above training and EAP.

3

IME and Fitness-for-Duty Request Pack

Direction letter, medical request and inherent-requirements schedule.

4

Reasonable Management Action Checklist

A pre-action checklist and contemporaneous file-note template.

5

State Enforcement Readiness Pack

A per-state inspector-visit checklist and the QLD Sexual Harassment Prevention Plan skeleton.